Terms of service

Welcome to Hafsa Decor. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read these terms carefully before placing an order.
1. Online Store Terms
By using this website, you confirm that the information you provide while placing an order is accurate and complete. You may not use our products or website for any unlawful or unauthorized purpose.
2. Products
We make every effort to display our products, colors, sizes, and details as accurately as possible. However, slight differences in color or appearance may occur due to lighting, photography, screen settings, or manufacturing variations.
Product availability is subject to stock.
3. Prices
All prices displayed on our website are in Pakistani Rupees (PKR), unless stated otherwise.
Hafsa Decor reserves the right to change product prices, discounts, promotions, or offers at any time without prior notice.
The price confirmed at the time of placing an order will apply to that order.
4. Orders
After placing an order, customers may receive an order confirmation through phone, WhatsApp, email, or another available method.
Hafsa Decor reserves the right to cancel or refuse an order in cases including incorrect customer information, unavailable stock, suspected fraudulent orders, or other genuine operational reasons.
5. Cash on Delivery
Cash on Delivery (COD) is available for eligible orders and locations.
Where supported by the courier service, customers may be allowed to inspect/open the parcel before making payment. Availability of this facility may depend on the courier and delivery location.
Customers are requested to provide a correct phone number and delivery address to avoid delays or returns.
6. Shipping & Delivery
We aim to dispatch and deliver orders as quickly as possible. Estimated delivery times are estimates only and may vary due to courier delays, weather conditions, public holidays, road closures, or circumstances beyond our control.
Hafsa Decor will not be responsible for delays caused solely by the courier company or circumstances outside our reasonable control.
7. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are handled according to our Refund & Return Policy available on our website.
Customers should contact us within the period mentioned in that policy if they receive a damaged, defective, or incorrect product.
8. Order Cancellation
Customers may request cancellation before an order has been dispatched.
Once an order has been handed over to the courier, cancellation may no longer be possible.
9. Incorrect Information
Hafsa Decor is not responsible for failed or delayed delivery caused by an incorrect address, incomplete address, unavailable phone number, or other incorrect information provided by the customer.
10. Website Information
We try to keep all information on our website accurate and updated. However, occasional typographical errors, pricing errors, or incorrect product information may occur.
We reserve the right to correct such errors and update information when necessary.
11. Third-Party Services
Our website may use third-party services, including Shopify, payment services, courier companies, review applications, and other service providers.
Use of certain third-party services may also be subject to their own terms and policies.
12. Personal Information
Your personal information is handled according to our Privacy Policy.
We use customer information only as reasonably necessary to process orders, provide customer support, deliver products, and operate our store.
13. Prohibited Use
You must not misuse our website, attempt unauthorized access, introduce harmful software, provide fraudulent information, or use the website for illegal activities.
14. Limitation of Liability
To the extent permitted by applicable law, Hafsa Decor will not be liable for indirect losses arising from misuse of our website or circumstances outside our reasonable control.
Nothing in these Terms limits any rights that customers may have under applicable law.
15. Changes to These Terms
We may update these Terms of Service when necessary. Updated terms will be posted on this website.
Continued use of the website after changes are published will be subject to the updated terms.
16. Governing Law
These Terms of Service will be governed by the applicable laws of Pakistan.
17. Contact Information
If you have any questions about these Terms of Service, please contact us.
Hafsa Decor
Website: hafsadecor.com
Email: hafsadecor0@gmail.com